Business development & Strategy

Clients very satisfied with solicitors, research shows

Most people are satisfied with their solicitors, the results of the largest ever legal needs survey in England and Wales has revealed.

Disabled lawyers bullied and disadvantaged

The legal profession has a long way to go to address poor behaviour, said a report that revealed many disabled lawyers experience bullying, pain and fatigue in the workplace. 

Beyond enquiry

Targeted action to handle new enquiries, and follow up on them, greatly increases client satisfaction rates, as Helen Hamilton-Shaw explains

Preston firm rescued through pre-pack administration

Seven jobs at Preston-based PHC Law have been saved by a pre-pack administration following the unexpected death of founding partner Philip Cuerden in March last year.

The confessional

Lawyers need to talk about their own insecurities and support others to do the same, says Pippa Allsop

Christmas centenary for woman lawyers

A century has now passed since women were permitted to qualify as lawyers, but despite “great progress” there is still a long way to go to achieve full gender equality in the law, according to the Law Society.

Listen up!

Alicia Fortinberry explains how to train yourself in the art of listening