Knowledge management

How to make analytics work for you

Sophisticated technology tools such as machine learning or block chain are no longer the preserve of City firms, says Robert Camp, as he shares the journey on which his own firm has embarked t

Responding to the phasing out of critical practice-management software

With established legal software products reaching their end-of-life point, hundreds of law firms suddenly face an unprecedented challenge forcing them to “frame the stakes of change”, warns Gly

GDPR: Prevention better than cure

The TalkTalk fine is a timely reminder that data protection compliance is mandatory, not optional, says Jame

Data protection, client information, and subject access requests

Jonathan Swift QC considers the lines of defence available to firms faced with a subject access request, and whether they should be treated as data controllers a

Smaller firms lagging behind on technological innovation

Only 2 per cent of small firms have automated paralega

An evolving process

Jim Hassett looks at lessons learned in legal project management, and provides examples of successes an

Weaving KM into the strategic fabric of today’s law firm: 
Five keys to success

By Jennifer P. Keller, President & Chief Operating Officer at Baker, Donelson, Bearman, Caldwell & Berkowitz